/* chat + support */
.cw{display:flex;flex-direction:column;height:min(660px,calc(100vh - 150px));min-height:480px;padding:0;overflow:hidden}
.ch{display:flex;align-items:center;gap:12px;padding:12px 16px;border-bottom:1px solid var(--bd);background:var(--card)}
.av,.avs{width:42px;height:42px;border-radius:50%;background:var(--bk);color:var(--yl);display:flex;align-items:center;justify-content:center;font-weight:800;font-size:13px;flex:none}
.on_{font-size:12px;color:#1a7f37;display:flex;align-items:center;gap:6px}.on_ i{width:8px;height:8px;border-radius:50%;background:#1fbf4b;display:block}
.cm{flex:1;overflow-y:auto;padding:16px;background:var(--bg);display:flex;flex-direction:column;gap:6px}
.mb{display:flex}.mb.out{justify-content:flex-end}
.bb{max-width:78%;padding:9px 12px 5px;border-radius:16px;font-size:14px;line-height:1.45;word-break:break-word}
.bb img{max-width:220px;width:100%;border-radius:10px;display:block;margin-bottom:4px}
.mb.in .bb{background:var(--card);border:1px solid var(--bd);border-bottom-left-radius:4px}
.mb.out .bb{background:var(--yl);color:#000;border-bottom-right-radius:4px}
.ts{display:flex;justify-content:flex-end;align-items:center;gap:3px;font-size:10px;opacity:.65;margin-top:2px}
.dsep{align-self:center;font-size:11px;color:var(--mu);background:var(--card);border:1px solid var(--bd);padding:3px 12px;border-radius:99px;margin:6px 0}
.tpy{display:flex;gap:4px;padding:12px 14px!important}.tpy i{width:7px;height:7px;border-radius:50%;background:var(--mu);animation:bn 1s infinite}.tpy i:nth-child(2){animation-delay:.15s}.tpy i:nth-child(3){animation-delay:.3s}
@keyframes bn{0%,60%,100%{transform:translateY(0);opacity:.5}30%{transform:translateY(-5px);opacity:1}}
.vn{display:flex;align-items:center;gap:10px;min-width:190px}.vn .pl{width:34px;height:34px;border-radius:50%;border:0;background:var(--bk);color:var(--yl);display:flex;align-items:center;justify-content:center;cursor:pointer;flex:none}
.wv{display:flex;align-items:center;gap:2px;flex:1}.wv i{width:3px;border-radius:2px;background:currentColor;opacity:.55;display:block}
.rc{display:flex;gap:10px;align-items:center;min-width:200px;padding:4px 0}.rc .mu{color:inherit;opacity:.7;font-size:12px}
.rci{width:40px;height:40px;border-radius:10px;background:rgba(0,0,0,.12);display:flex;align-items:center;justify-content:center;flex:none}
.cc{padding:10px 12px;border-top:1px solid var(--bd);background:var(--card)}
.cmp{display:flex;gap:8px;align-items:center}.cmp input{border-radius:99px;padding:11px 16px;flex:1}
.ib{width:42px;height:42px;flex:none;border-radius:50%;border:1px solid var(--bd);background:var(--card);color:var(--tx);display:flex;align-items:center;justify-content:center;cursor:pointer}
.ib.go{background:var(--bk);color:var(--yl);border:0}
.recb{flex:1;display:flex;align-items:center;gap:8px;padding:11px 16px;border-radius:99px;background:var(--bg);color:var(--rd);font-weight:700}
.recb .dot{width:10px;height:10px;border-radius:50%;background:#d90000;animation:pulse 1s infinite}@keyframes pulse{50%{opacity:.3}}
details{border-top:1px solid var(--bd);padding:10px 0}details:first-of-type{border-top:0}summary{cursor:pointer;font-weight:600}details p{margin:8px 0}
.inb{display:grid;grid-template-columns:290px 1fr 290px;gap:16px;align-items:start}
.il{padding:0;overflow:hidden}.il .ls{max-height:560px;overflow-y:auto}
.li{display:flex;gap:10px;padding:12px 14px;border-bottom:1px solid var(--bd);cursor:pointer;align-items:center}.li:hover{background:var(--bg)}.li.on{background:var(--bg);box-shadow:inset 4px 0 var(--rd)}
.li .nm{display:flex;justify-content:space-between;gap:6px}
@media(max-width:1180px){.inb{grid-template-columns:270px 1fr}.inb>.oc2{grid-column:1/-1}}
@media(max-width:800px){.inb{grid-template-columns:1fr}.cw{height:calc(100vh - 230px)}.il .ls{max-height:220px}}
.brandlogo{display:inline-block;background:#fff;border-radius:10px;padding:4px 8px;line-height:0}
.brandlogo img{height:46px;width:auto;display:block}
.pbadge{font-size:11px;opacity:.7;margin-left:8px;color:#fff}
.foot .brandlogo img{height:56px}
.checks{display:flex;flex-wrap:wrap;gap:8px;margin-top:6px}
.ck{display:inline-flex;align-items:center;gap:6px;background:var(--bd);padding:6px 10px;border-radius:999px;font-size:13px;cursor:pointer;width:auto}
.ck input{width:auto;margin:0}
.err{color:var(--rd);font-size:13px;min-height:18px;margin-top:8px}
.mod{max-height:88vh;overflow:auto}
.fld{margin-bottom:12px}
.fld label{display:block;font-size:13px;margin-bottom:4px;opacity:.85}